We make every effort to please you with every order. But if an item does not make you smile, we will happily accept its return for a refund excluding delivery or any discounts within 30 days from the date of our shipment to you. Ornaments must be returned in thier original packaging and intact. It is your responsibility to incur the cost of shipping the ornament(s) back to us and insuring that the ornament(s) are packaged safely. If an ornament is returned us broken, we will not be able to issue a refund. Personalized items may not be returned. Refunds are prcessed promptly (within 48 hours). Shipping charges are not refundable.
Please just give us a call at #800.588.3844 to initiate a return.
Shipping on all orders $50 and more is free within the United States. Orders usually ship within 24 hours during the business week. We use USPS Priority Mail so your order should reach you within just 2-3 days. In the case where USPS does not recognise your address, we will attempt to ship your order via FedEx Ground Service.
For International Shipping Rates and Orders, please kindly give us a call at #800.588.3844, or e-mail us.